FirstSnap Enhances Visibility, Accountability, and Peace of Mind at Pickup
Technology That Delivers Confidence
We’re introducing photo capture at pickup to provide greater visibility and accountability across the entire shipping process. By documenting freight condition at the very first touchpoint, we can quickly resolve issues, reduce claims, and share clearer information with customers. This technology strengthens our commitment to quality and equips our team with the tools to ensure freight is handled with care from start to finish.
Proof At Pickup
A visual record of freight condition at origin reduces disputes and provides clarity in the condition of the shipment upon pickup.
Faster Issue Resolution
Photos allow quick identification of labeling or packaging issues, minimizing delays and misunderstandings.
Improved Accountability
Gives insight of shipment packaging and identifies opportunities to ensure freight will be delivered exception free.
Data for Continuous Improvement
Enables root cause analysis and targeted training to improve service quality and reduce claims over time.
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